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Unsure about whether a cosmetic tattoo treatment is right for you? Did you have previous semi-permanent makeup work done by an artist outside of BrowsBy_Tram and need a cover-up or correction? Schedule a 15-minute one-on-one consultation session with our artist and we will provide you with an assessment and answer any questions you may have!
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Before booking with us, we strongly encourage you to read through our Policies.
Policies & Disclosures
CANCELLATION & RESCHEDULING POLICY
We take pride in providing prompt service to all of our clients.
We know your time is valuable, and ours is too. Out of respect for our artists and clients, please provide at least 48 hour notice if you need to cancel or reschedule your appointment. This will ensure that we are able to offer your appointment slot to other clients currently on the waiting list.
We understand that certain circumstances and emergencies are unavoidable, therefore we will allow ONE reschedule.
If you fail to provide us at least 48 hour notice of the cancellation/reschedule, you will be requested to rebook a new appointment. A notation will be made on your file and we reserve the right to restrict scheduling for those who cancel in excess.
If you are more than 15 minutes late for your appointment, you will be required to reschedule to ensure we deliver satisfactory service to you and our other clients. Late arrivals will be requested to re-book a new appointment. Please plan your drive/schedule accordingly and arrive 5-10 minutes before your appointment to avoid any late penalties.
If you do not show up for your appointment (no-show), the full amount of the booked service will be charged to your credit card on file. If you fail to show up for your complimentary touch-up appointment (second session for your ombre powder brows service), you will be charged a no-show fee equivalent to the original full amount of the touch-up. A notation will be made on your file and we reserve the right to restrict scheduling for no-shows.
We strive to stick to our schedule and respect our client’s time and we kindly ask that you do the same.
The policies listed are applicable to everyone with no exceptions.
ABSOLUTELY NO REFUNDS WILL BE GIVEN FOR ANY DEPOSIT OR SERVICE.
CHILDREN POLICY
Due to safety considerations and limited space, children are not permitted in the studio.
Our medical suites contain fragile medical equipment and supplies, our artists are unable to perform services safely while a child is in the room without direct supervision. If you are receiving a service, you are unable to provide necessary supervision. This is for your child’s/children’s safety as well as your own.
We offer a range of services, but many of our clients enter the spa with the intention to relax. To maintain a quiet environment for those in the waiting area and in-service, we ask that you leave all children under the age of 12 at home when you come to receive a service.
BrowsBy_Tram 